PRIVACY POLICY

1. Introduction

1.1 We are committed to protecting the privacy of visitors to this website.

1.2 This policy applies when we act as a data controller with regard to the personal data of such persons; in other words, when we establish the purposes and means of processing this personal data.

1.3 This website incorporates privacy controls that affect the manner in which we process personal data. By using privacy controls, you may limit the collection and sharing of personal data. You can access the privacy controls via the cookie notification bar.

1.4 We use cookies on this website. To the extent that these cookies are not strictly necessary for the provision of this website, we will ask you to accept the use of cookies when you first visit this website.

1.5 Within this policy, “we” and “ours” refer to SC Conex Distribution S.A. For more information about us, see Section 14.

2. Credit

2.1. This document was drafted with the help of SEQ Legal (https://seqlegal.com).

3. Personal data we collect

3.1 In Section 3 we describe the general categories of personal data we process.

3.2 We may process data that allows us to contact you. (“contact details”). The contact details may include your name, email address, telephone number, mailing address and/or social media account identifiers. You are the source of your contact details.

3.3 We may process the information included in or relating to any communication you send or we send (“communication data”). Communication data may include the content of the communication and the metadata associated with the communication. Our website will generate metadata associated with communications made using the website’s contact forms.

3.4 We may process data related to the use of our site and services (“usage data”). Usage data may include the IP address, the geographical location, the browser type and version, the operating system, the access mode, the duration of the visit, page views and website navigation paths, as well as information on the frequency and the manner in which the website is being used. The source of usage data is our analytical tracking system.

4. Purposes for processing and legal grounds

4.1 In Section 4, we describe the purposes for which we may process personal data and the legal basis for the processing.

4.2 Operations – We may process your personal data for the purpose of operating the website and responding to messages sent by you through contact forms. The legal basis for this processing is our legitimate interest, namely the proper administration of our website, services and business.

4.3 Relationships and communications – We may process contact details and/or communication data for the purpose of managing our relationships, by communicating with you (excluding communication for direct marketing purposes) via e-mail, SMS, post, fax and/or telephone, services assistance and complaint resolution. The legal basis for this processing is our legitimate interest, namely the communication with our website visitors, service users, individual customers and customer staff, maintaining relationships and the proper administration of our website, services and business.

4.4 Research and analysis – We may process usage data for the purpose of researching and analysing the use of our website and of our services, as well as for researching and analysing other interactions with our website. The legal basis for this processing is our legitimate interest, namely the monitoring, support, improvement and security of our website, services and business, in general.

4.5 Record keeping – We may process your personal data for the purpose of creating and maintaining databases and backup copies of our databases. The legal basis for this processing is our legitimate interest, namely ensuring that we have access to all the information we need in order to conduct our business properly and efficiently in accordance with this policy.

4.6 Security – We may process your personal data for the purpose of security and prevention of fraud and of other criminal activities. The legal basis for this processing is our legitimate interest, namely the protection of our website, our services and our business, as well as the protection of others.

4.7 Legal compliance and vital interests – We may also process your personal data when such processing is necessary to comply with a legal obligation to which we are subject to or to protect your vital interests or the vital interests of another individual.

5. Disclosing personal data to third parties

5.1 Personal data stored in the database of our website will be stored on our internal servers and/or on the servers of our hosting service providers.

5.2 We may disclose personal data when such action is necessary to comply with a legal obligation or to protect your vital interests or the vital interests of another individual. We may also disclose personal data when such disclosure is necessary to establish, exercise or defend legal claims, either in a judicial proceeding or in an administrative or extrajudicial proceeding.

6. Personal data international transfers

6.1 In this section, we provide information on the circumstances under which personal data may be transferred to countries outside Romania and/or the European Economic Area (EEA).

6.2 The hosting services for this website are located in the EEA.

7. Retention and deletion of personal data

7.1 This section sets out our data retention policies and procedures, which are designed to ensure that we comply with legal obligations regarding the retention and deletion of personal data.

7.2 The personal data we process will not be kept longer than necessary.

7.3 We will keep your personal data as follows:

(a) contact details will be kept for a minimum period of 36 months as of the date of the most recent contact between you and us and for a maximum period of 60 months following the said date;

(b) communication data will be kept for a minimum period of 36 months as of the date of the communication in question and for a maximum period of 50 months following the said date;

(c) usage data will be kept for 36 months as of the date of collection.

7.4 Without prejudice to the other provisions of this section, we reserve the right to keep personal data when such action is necessary to comply with a legal obligation to which we are subject to or to protect your vital interests or the vital interests of another individual.

8. Your rights

8.1 In this section, we have listed the rights you have under the Data Protection Law.

8.2 Your main rights under the data protection law are:

(a) the right to access – you can request copies of your personal data that we have stored;

(b) the right to rectification – you can ask us to rectify personal data that are incorrect and to fill in incomplete personal data;

(c) the right to deletion – you may ask us to delete your personal data that we have stored;

(d) the right to restrict the processing – you may restrict the processing of your personal data;

(e) the right to object to the processing – you may object to the processing of your personal data;

(f) the right to data portability – you can request the transfer of your personal data that we have stored to another organization or to you;

(g) the right to complain to a supervisory authority – you may complain about how your personal data is collected; and

(h) the right to withdraw consent – to the extent that the legal basis for the processing of your personal data is your express consent, you have the right to withdraw that consent.

8.3 These rights are subject to certain limitations and exceptions. You can learn more about individuals’ rights by accessing this LINK

8.4 You can exercise any of your rights in relation to your personal data by writing to us, using the contact details below.

9. About cookies

9.1 A cookie is a file that contains an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by that browser. The identifier is then sent back to the server each time the browser requests a page from the server.

9.2 Cookies can be “persistent” or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until the set expiration date, unless the deletion by user is performed before the expiration date; a session cookie, on the other hand, will expire at the end of a web visit session, when the web browser is closed.

9.3 Cookies may not include any information that personally identifies a user, but the personal data we store about you may be linked to information stored and obtained from cookies.

10. Cookies we use

10.1 We use cookies for the following purposes:

(a) for analysis – we use cookies to help us analyse the use and performance of our website and services; and

(b) for consent – we use cookies to store your preferences regarding the use of cookies.

11. Cookies used by our partners

11.1 Our partners use cookies, and these cookies may be stored on your computer when you visit our website.

11.2 We use Google Analytics. Google Analytics collects information on the use of our website through cookies. The information collected is used to create reports on the use of our website. You can learn more about Google’s use of information by accessing https://www.google.com/policies/privacy/partners/ and you may check Google’s privacy policy at https://policies.google.com/privacy.

11.3. We use HotJat. HotJar collects information about the use of our website through cookies. The information collected is used to create reports on the use of our website. You can learn more about HotJar’s use of information by accessing https://www.hotjar.com/privacy/.

12. Cookie management

12.1 Most browsers allow you to refuse cookies and/or delete them. The methods for doing this vary from browser to browser and from version to version. However, you can get up-to-date information about blocking and deleting cookies using these links:

(a) https://support.google.com/chrome/answer/95647 (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) https://help.opera.com/en/latest/security-and-privacy/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

12.2 Blocking all cookies will have a negative impact on the usage of many websites.

12.3 If you block cookies, you will not be able to use all the functions on our site.

13. Amendments

13.1 We may update this policy from time to time by posting a new version on our website.

13.2 You should check this page from time to time to make sure that you are satisfied with any amendments to this policy.

14. Our details

14.1 This website is owned and operated by SC Conex Distribution S.A.

14.2 Our registered office is located in 32, Calea Chișinăului Street, Postal Code 700180, Iași, Romania.

14.3 The head office is located in 32, Calea Chișinăului Street, Postal Code 700180, Iași, Romania.

14.4 You may contact us:

(a) by post at the above-mentioned postal address;

(b) using the contact forms on this website;

(c) by telephone, at the contact numbers published on this website; or

(d) by e-mail, using the e-mail addresses published on this website.

15. Data protection officer

15.1 The contact details of our data protection officer are: Cernat Larisa larisa.cernat@conexdist.ro.